Reference

Our Terms & Conditions Keep Your Account Safe

When you open an account with hoki368 daftar, you're entering an agreement that protects both your wallet and your play.

Account verification requiredDANA, OVO, GoPay and QRIS payment railsWithdrawal verification processData privacy and retentionSupport available 24/7

Explore the Lobby Read FAQ

What Our Terms Cover

hoki368 daftar Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms outline the rules you follow when you register, deposit, play, and withdraw. They cover how we verify your identity before your first cash-out, how we treat deposits sent via DANA, OVO, GoPay, QRIS and bank transfer, and what we do if suspicious activity appears

1
on your account. Your access to hoki368 daftar where local law permits is conditional on accepting these terms — they apply whether you play on desktop or mobile. We also detail how long we keep your account data after closure, what happens if you breach the
2
agreement, and how disputes are resolved through our support team or escalation paths. By opening an account, you confirm you meet the legal age for gambling in your jurisdiction, that funds you deposit are yours alone, and that you won't use the platform for money laundering
3
or fraud.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP NOW

Terms Questions – Reach Us Directly

If any clause in our terms seems unclear or you need to discuss how a specific rule applies to your account, contact our team through any of these channels.

Live Chat Open the chat widget in your account menu or on the main lobby. Our team responds to terms queries within minutes during peak hours.

Email Support Send terms questions to [email protected]. Include your account number and describe which clause needs clarification. We reply within 24 hours.

Account Settings Go to Settings > Account & Security > Policy Documents to download the full terms PDF, review your acceptance history, and flag concerns directly to compliance.

SECURITY & YOUR RIGHTS

How We Protect Your Agreement

Your account agreement isn't just words on a screen — we enforce it with real verification, encryption, and audit trails. Every deposit, withdrawal, and dispute is logged.

Data Encryption

All account details, payment methods, and transaction records are stored on encrypted servers. We never sell your data to third parties; it's used only for account security and regulatory compliance.

Withdrawal Verification

Before cash-out, we confirm your identity and check for fraud signals. If we flag a withdrawal, we contact you via your registered email or phone within 4 hours to verify it's really you.

Account Audit Trail

Every login, deposit, bet and withdrawal is timestamped and recorded. Request your full transaction history from Settings > Account History to verify what we've logged.

Dispute Resolution

If you believe a rule was misapplied or a charge was wrong, open a dispute in Settings > Support Tickets. We review it within 48 hours and escalate to our policy team if needed.

Data Retention

We keep your account data for 3 years after closure to meet legal obligations, then delete it. You can request early deletion of non-mandatory fields through our privacy contact.

Privacy Contact

Questions about how we handle your data? Email [email protected] with your request. We respond within 7 business days and copy your account manager on sensitive inquiries.

Terms & Conditions – Frequently Asked

These are the questions we hear most from players in Bandung, Medan and across Indonesia about what our terms mean and how they affect your play.

Yes. When you sign up, you confirm acceptance of our terms by ticking the agreement box. You can't create an account or deposit without doing this. You can review the full policy anytime in Settings > Account & Security > Policy Documents.

If we detect rule violations — such as using multiple accounts, depositing funds you don't own, or colluding with other players — we may suspend your account, void pending bets, or forfeit your balance pending investigation. We'll email you the reason and give you 10 days to respond.

Once you accept, the terms apply to your account for as long as it's active. If new terms are introduced, we notify you via email and in-account message at least 14 days before they take effect. You can close your account to opt out.

Our terms confirm that deposits via DANA, OVO, GoPay, QRIS and bank transfer are final once processed. We don't refund deposits except where a technical error occurred on our end. Withdrawals must be verified before cash-out and go back to your original payment method.

Once verified, most withdrawals via DANA, OVO, GoPay and QRIS clear within 2–5 minutes. Bank transfers may take 1–2 business days. If a withdrawal is delayed beyond this, contact [email protected] with your transaction ID and we'll investigate.

We collect your name, email, phone and payment info to verify your identity and process deposits and withdrawals. We don't share it with third parties except payment processors and regulators where required by law. We keep it encrypted and delete it 3 years after you close your account.

We can update our terms, but we must notify you at least 14 days before changes take effect. If you disagree, you can close your account before the new terms apply and receive any balance due to your payment method within 5 business days.

Our Terms & Conditions Keep Your Account Safe

Terms Questions – Reach Us Directly

How We Protect Your Agreement

Data Encryption

Withdrawal Verification

Account Audit Trail

Dispute Resolution

Data Retention

Privacy Contact

Terms & Conditions – Frequently Asked

01 Do I have to accept the terms to open an account?

02 What happens if I break a rule in the terms?

03 Can I change my mind about accepting the terms?

04 What does the terms say about my payment method?

05 How long can hoki368 daftar hold my withdrawal?

06 What does the terms say about my personal data?

07 Can the terms be changed?

Related Pages